Training Portfolio

Work Experience

2020 - Present

Insurance Software Instructor

In my current position, I deliver engaging virtual or in-person group and private training by consistently utilizing standardized materials including PowerPoint, Adobe Captivate, agendas, poll questions, knowledge checks and exercises. I design and maintain virtual classroom learning content to elevate the learning experience. I also collaborate with team members to improve processes utilized for managing schedules, and accelerated deployment programs. I participate in planning discussions with Instructional Designers & eLearning Developers to map out changes required across markets for product updates. I also conduct Pre-Engagement calls with clients necessary to determine applicable logistics for the delivery of training courses related to implementing an Applied Systems solution

2018 - 2020

Online English Facilitator

In my previous role, I served as an online English teacher and product instructor. This was an independent contractor role. My responsibilities included teaching English to students from Asian-speaking countries and demonstrating the English learning platforms to produce more sales. Working as a language tutor was a truly fulfilling experience. Not only did I have the opportunity to help students improve their language skills, but I was also able to introduce them to innovative learning tools. Additionally, I was proud to have contributed to increasing the revenue for the company.

2016 - 2018

Corporate Trainer

In this role, I was responsible for designing and developing e-learning courses and blended learning solutions. I collaborated with subject matter experts and stakeholders to ensure that the content was accurate and met the needs of the target audience. I also used various instructional design models and techniques to create effective and efficient learning experiences.

I managed the logistics and administration of training programs, including scheduling, registration, and evaluation. I also provided support to trainers and facilitators and ensured that all training materials and equipment were prepared and ready for delivery.

With my expertise in training, I have conducted upskill trainings, new hire orientations, and training audits for employees. I have also revised training materials to ensure they are relevant and effective.

Education

2008 - 2011

American Public University | Associates in Computer Database Management

My academic background in computer database management positions me as a strong contender for roles that require administrative and management skills in the training industry. My proficiency can guarantee that training programs are well-organized and executed with optimal efficiency. These are skills I leverage my expertise to excel in this field.